How It Works

From your favourites to your pickup hub.

  1. Choose your favourites

    Browse our food, choose your pack size and add items to your cart.

  2. Choose where to collect

    Select an available pickup hub. Check the pickup dates and opening hours.

  3. Complete your order

    Enter your details and complete payment. Keep your order confirmation.

  4. Keep your pickup pass

    Your order page provides a QR and a nine-digit pickup code. Save your pass for collection.

  5. Wait until it is ready

    We will confirm when your order is ready. An order confirmation does not mean it is ready to collect.

  6. Collect your order

    Visit your chosen pickup hub during your pickup period. Staff at the hub will check your order and confirm collection.

    Show your QR
    Or
    123-456-789Example · Enter all nine digits
    on the pickup hub’s staff device.
View My Kiana Orders

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Choose your pickup point at checkout.

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